Frequently Asked Questions and Answers

What is Medicaltourism.com.tr?

Medicaltourism.com.tr is Turkey's health tourism portal. It hosts health institutions and agencies in Turkey that have health tourism authorisation certificate by the Ministry of Health. Thanks to this portal, foreign patients reach the right health institutions by searching according to many features such as doctor, device, treatment and city; the health institution contacts foreign patients for detailed information in their own language, they can make treatment planning with the health institution and request an offer for the health service they are interested in.

Who is the company that developed Medicaltourism.com.tr?

The company that developed Medicaltourism.com.tr is Talya A.Ş. Talya A.Ş. is an international technology company that has been developing software in the field of health and tourism for more than 25 years. Medisoft Hospital Management and Elektra Hotel Management System developed by Talya are used in thousands of health and accommodation facilities in 24 different countries. Talya A.Ş. is approved by the Ministry of Health as a health information management system developer and has the ISO 27001, ISO 15504 and SPICE standards certificates determined by the ministry to be a health information management system developer.

What is the benefit of being included in Medicaltourism.com.tr as a Health Institution?

Medicaltourism.com.tr is a resource that all foreign patients and intermediary institutions who want to receive health services from Turkey are sure to look at and refer to. Your organisation's presence on this portal will provide many benefits for its presence and reliability on the internet.

In addition, Medicaltourism.com.tr can provide significant patient potential to your health institution with its offices abroad, international fairs, international business partners and official institution agreements in foreign countries. Please contact us to get detailed information about these issues.

How can I take part in "Medicaltourism.com.tr" health tourism portal as a health institution?

If you have a health tourism authorisation certificate, simply fill out the form by clicking this link.  Our team will provide the necessary checks and publish your institution within 24 hours.

How can I get help from Medicaltourism.com.tr in health tourism process management?

As Medicaltourism.com.tr, we recommend you to manage all your health tourism management processes including Patient Request Management, Acquisition and Treatment Planning, Post-Treatment Follow-up and other foreign patient relations management with www.medikalcrm.com. MedicalCRM is an end-to-end automation system that allows you to collect and manage all digital channels of your institution and your call centre on a single screen, communicate with your doctor through the mobile application we have developed specifically for doctors, and prepare your proposal and treatment planning forms in the format required by the ministry. 

MedikalCRM is integrated with medicaltourism.com.tr portal, all kinds of messages and requests received from the portal automatically fall into "MedikalCRM". Thus, your team can easily and accurately track and convert your potential patient requests into sales without skipping any of them.

How can I benefit from Medicaltourism.com.tr as a Health Tourism Agency?

If you have a health tourism authorisation certificate, just fill out the form by clicking this link.  Our team will carry out the necessary checks and register you within 24 hours. In this way, you will be able to electronically contact with thousands of health institutions in Turkey, you will be able to ensure that your patients receive health services from health institutions that have an authorisation certificate with the reference code we will give you, and you will be able to manage the treatment processes electronically.

Who are our business partners in Medicaltourism.com.tr?

As Talya A.Ş., we are the official business partner and data provider of many internet technology companies such as Google, Booking.com, Expedia.com, Hotelbeds in Turkey. In the medicaltourism.com.tr project, we cooperate with Microsoft Inc. and Webtures, a company commissioned by Microsoft, for our digital process management. The hotel reservation systems we developed together with our business partners host 10 million tourists annually. Thanks to Medicaltourism.com.tr, we aim to use our strength and network in the tourism and health sector for tourists who want to come to our country and receive treatment.

Are the Health Institutions on Medicaltourism.com.tr portal competent?

Yes, because all health institutions on "medicaltourism.com.tr" are competent and reliable institutions that are controlled by the Ministry of Health of the Republic of Turkey and fulfil the prerequisites for the health tourism authorisation certificate by obtaining 85 points and above from the Health Quality Standards. 

Do you have a Health Tourism authorisation certificate as medicaltourism.com.tr?

As medicaltourism.com.tr, we, as medicaltourism.com.tr, do not work as health institutions or agencies with a health tourism authorisation certificate by contacting foreign patients one-to-one within the scope of health tourism, but as health institutions with a health tourism authorisation certificate.